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Privacy Policy

This Privacy Policy describes how TrigLux collects, uses, and protects the personal data of users of our service. We comply with the requirements of the Law of Ukraine "On Personal Data Protection" and other regulations.

1. What data we collect

• Name, contact phone number, email address, Telegram (if provided during the request).
• IP address, browser type, website visit data (via tracker).
• History of actions on the site: product views, cart additions, order placements.
• Information about received emails (opens, clicks) to improve the service.

2. How we use the data

• Providing email marketing automation services (sending trigger emails).
• Improving service performance, user behavior analytics.
• Contacting you regarding technical support, service news.
• Compliance with legal requirements.

3. Disclosure of data to third parties

We do not transfer your personal data to third parties, except as required by law or if necessary for the functioning of the service (e.g., to send emails via your SMTP server or our shared server). In such cases, data transfer occurs with all security measures in place.

4. Data storage and protection

All data is stored on secure servers. Access is granted only to authorized TrigLux employees. We use encryption, firewalls, and other technical means to prevent unauthorized access.

5. Your rights

• Obtain information about what data about you is stored.
• Request correction or deletion of your personal data.
• Withdraw consent for data processing at any time.

To exercise your rights, you can contact us via the contact form or write to support@triglux.com.

6. Cookies

Our website uses cookies to identify visitors and ensure the tracker works. You can disable cookies in your browser settings, but this may limit the functionality of the service.

7. Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page. If changes are material, we will additionally notify you by email.