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Abandoned Cart — Recovering Lost Sales

Many customers add items to their cart but never complete the purchase for various reasons. Someone got distracted, someone decided to think it over, and someone simply closed the site.

TrigLux helps you automatically bring these customers back.

The system tracks visitors' actions on the site and records when an item is added to the cart but the order is not completed. If the customer leaves the site, the system sends a personalized reminder after a set period of time.

This allows businesses to recover lost sales without manual work.

How TrigLux Recognizes Customers

TrigLux starts tracking visitor behavior even before they leave an email or register on the site.

The system analyzes:

When the customer leaves an email (e.g., during checkout or subscription), the system:

Even if the customer returns to the site without logging in, the system can recognize them and continue personalized communication.

What the Business Gets

Example Message

You left items in your cart
Maybe you got distracted? Complete your purchase now.

How the Trigger Works

When It Triggers

The trigger activates if:

When the Message Is Sent

Recommended sending time:

During this period the customer still remembers the product and is most likely to return to complete the purchase.

Launch Conditions

The trigger launches if:

Flexible Settings

You can change:

However, we recommend using 30–60 minutes, as this period shows the best conversion for most online stores.

Repeat purchase reminder Product interest reminder